Warranty Policy
At Amazing Zone 365, we stand behind the quality of our products. Your satisfaction and safety are our top priorities. Please read our warranty coverage below.
🛵 E-Bike Warranty
- All electric bikes purchased from Amazing Zone 365 come with a 12-month limited warranty from the date of delivery.
- This warranty covers manufacturer defects in materials or workmanship for the main components, including:
- Motor
- Battery
- Frame
- Controller
- Display
🧰 Accessories Warranty
- All accessories sold through Amazing Zone 365 are covered by a 12-month limited warranty from the delivery date.
- This warranty covers defects in materials and manufacturing.
🔧 What’s Not Covered
The warranty does not cover:
- Normal wear and tear
- Accidental damage, misuse, or neglect
- Modifications or repairs not authorized by Amazing Zone 365
- Cosmetic issues that do not affect performance
- Water damage (unless explicitly stated as waterproof)
📝 Warranty Claims
To file a warranty claim:
- Email hello@amazingzone365.com with:
- Your order number
- Description of the issue
- Photos or video evidence
- Our support team will review your claim and provide instructions for repair, replacement, or return if covered.
⚠️ Important Notes
- Proof of purchase is required for all warranty claims.
- Warranty is non-transferable and applies only to the original purchaser.